eX Summit is going virtual - August 19, 2020.

8:00am - 12:30pm PST.

Virtual eX Summit August 2020

From 2016 to 2019 we expanded from Coast to Coast with multiple stops in the Midwest and Southwest. We’re now going virtual!

War for top talent has never been fiercer. In order to attract AND retain highly engaged employees, companies must focus on their culture and employee experience as a differentiator to remain competitive. Influential business leaders across the U.S. will cover various employee experience topics (see agenda below).

Attendee Quotes

I enjoyed attending the virtual ex summit yesterday. It was great to hear so many great leaders talk about employee experience, wellbeing, and engagem...
- virtual eX Summit Aug 2020 participant
Great job on the eX Summit - the speakers and content were fabulous. I love the emphasis on health and well-being as a key part of employee experience...
- virtual eX Summit Aug 2020 participant


  • 8:00am – 8:15am:

    “EXpresso shot of HR disruption”, by Stephan Vincent, Founder of eX Summit and eX Podcast.

    I’m sorry to tell you this, but the HR function the way you know it is dying. COVID-19 and forced remote work has just accelerated the process.
    The point is that HR is going through a radical shift the same way the marketing function was disrupted 15 ago by data and digital transformation. Marketing today has nothing to do with what marketing was back then.
    Data driven insight, a focus on customer pain points, the development of strategies to engage with customers and to create personalized experiences will become the norm in the world of HR in the coming years.
    Whether you like it or not, change has come. It’s up to you to decide what you’re going to do with it.

  • 8:15am – 8:35am:

    “The Employee Experience in a post-COVID-19 world”, by Ken Oehler, Senior Partner, Global Culture & Engagement Practice Leader at Kincentric.

    In this session, Ken Oehler, Global Culture and Engagement Practice Leader, will discuss the findings of Kincentric’s 2020 Global Employee eXperience Study of 850 global HR and business executives from around the globe. The discussion will also cover priorities and implications for senior leaders, managers and HR when designing a strategy and continuous dialogue approach to deliver an eX in a way that brings purpose, culture and engagement to life in the neXt normal.

  • 8:35am – 8:45am:

    Q&A with Ken Oehler, Senior Partner, Global Culture & Engagement Practice Leader at Kincentric.

  • 8:45am – 9:05am:

    “A multi-layered approach to employee wellbeing”, by Robyn Jordan, Senior Managing Director, Employee Experience at DriveTime.

    The current crises the world is facing has left a significant impact on employee wellbeing. Employers have the opportunity to provide a multi-layered approach to employee wellbeing in an effort to help mitigate negative impacts. Join DriveTime as we discuss effective strategies and initiatives around remote work, connectivity, parenting, physical wellness and emotional wellness.

  • 9:05am – 9:15am:

    Q&A with Robyn Jordan, Senior Managing Director, Employee Experience at DriveTime.

  • 9:15am – 9:35am:

    “The culture platform: designing experience-based frameworks that support perpetual transformation”, by Jason Ashlock, Sr Vice President CX and EX at Kuehne + Nagel.

    Long before the pandemic, agility had become an essential competency in organizations of all sizes. Now, it is the most sought-after capability of in any leader, team and business. Speedy decision-making, high levels of adaptability, flexible strategy models, efficient communication – these fast-twitch muscles enable companies to respond to challenges and thrive in uncertainty. Developing these capabilities across the organization requires we invest in mechanisms that inspire, activate, and empower our colleagues, whose level of individual and collective engagement determines whether our companies fly or flail. In this short session, we’ll discuss the idea of the cultural platform: a stable framework for engagement that enables your team members to flourish in a landscape that’s constantly transforming.

  • 9:35am – 9:45am:

    Q&A with Jason Ashlock, Sr Vice President CX and EX at Kuehne + Nagel.

  • 9:45am – 9:55am:


  • 9:55am – 10:15am:

    “Managing an Employer Brand during a pandemic and widespread racial justice protests”, by Lisa Smith-Strother, Vice President, Global Head of Employer | Diversity TA Branding & Employee Engagement at RELX.

    Despite these very challenging and uncertain times, the need for Employer Branding is critical. Many companies have implemented hiring freezes and are making incredibly difficult decisions about whether to furlough or let go of valued talent during these difficult times. But, during these uncertain times, or when it’s business as usual, Employer Branding is not solely about recruitment – Diversity Branding is integral to Employer Brand. The activities should be Always On and about a candidate’s and employee’s experience and how you make them feel. While new challenges appear in the hiring landscape, new opportunities to consolidate a strong brand and a unique candidate experience present themselves, too.

    Lisa Smith-Strother will discuss how RELX has embraced agility to engage meaningfully with candidates, employees and others by creating thoughtful content that shows how the company is living their values to support their employees and the wider community. And, any company that wants to be strong and enhance its brand identity during a pandemic crisis and protest climate, simply can’t allow itself to do nothing about Employer Branding.

  • 10:15am – 10:25am:

    Q&A with Lisa Smith-Strother, Vice President, Global Head of Employer | Diversity TA Branding & Employee Engagement at RELX.

  • 10:25am – 10:45am:

    “Fueling Experience with HR Tech Transformation”, by Jason Averbook, CEO at Leapgen.

    An organization’s ability to grow, innovate, and iterate over time depends on how they create and activate a highly engaged workforce to do their best work in the environment they expect. The Now of Work that is 2020 put more emphasis on supporting the Digital Workplace, but the mission is the same: Deliver an experience to people, not technology.
    You can’t deliver workforce experience out of thin air. You need to imagine what’s possible – that’s mindset. You need to garner support, rally around changes to people and process, and support the required change management. Finally, you design and deliver the experience itself, usually fueled by technology to help sustain it. Meaningful, sustained digital transformation employs human-centered design thinking to reimagine workforce experience and the role of workforce tools and technologies.

    If you really mean it when you say Employee Experience, you treat your employee as your customer. Everything has to do with their satisfaction and the usability of the tools and services you provide them. Jason Averbook explains how to break silos, reimagine workforce experience in the Now of Work, and deliver experiences that wow at moments that matter.

  • 10:45am – 10:55am:

    Q&A with Jason Averbook, CEO at Leapgen.

  • 10:55am – 11:55am:

    “Bringing people back together”. Panelists are Raj Sisodia, Co-Founder & Co-Chairman of Conscious Capitalism; Ann Rhoades, CEO at People Ink; Stacey A. Gordon, Diversity, Inclusion & Career Strategist at Rework Work.
    Moderated by Brian Mohr, Co-Founder at lifetracks.

    Our experts will discuss themes such as conscious leadership, healing organizations, people centric cultures, unconscious bias, sense of belonging.

  • 11:55am – 12:15pm:

    “AI powered micro-coaching for employee engagement”, by Kevin Kruse, Founder + CEO at LEADx, New York Times Bestselling Author.

    How do you change leadership behaviors at scale, so your managers can improve team engagement? In this session you will learn:
    – How automated micro-coaching and nudges leads to new leader habits
    – Which manager behaviors correlate highest with employee engagement
    – How one company improved engagement scores by 32% with AI coaching in just 90 days.

  • 12:15pm – 12:25pm:

    Q&A with Kevin Kruse, Founder + CEO at LEADx, New York Times Bestselling Author.

  • 12:25pm – 12:30pm:

    Closing remarks, by Stephan Vincent, Founder of eX Summit and eX Podcast.


Kincentric, a Spencer Stuart company, approaches human capital differently — we help you identify what drives your people so they can drive your business. Formerly a part of Aon, our decades of expertise in culture and engagement, leadership assessment and development, and HR and talent advisory services enable us to help organizations change from the inside. And our global network of colleagues, our proven insights and our intuitive technologies give us new ways to help organizations unlock the power of people and teams — fostering change and accelerating success. For more information, please visit www.kincentric.com.

With lifetracks, accelerate authentic human connections. Unleash the power of trust and belonging through lifetracks’ unique, patent-pending personal storytelling experience – powered by music.

Interested in becoming a sponsor? Email us at svincent@exsummit.com