As the Chief Operations Officer, Nanci ensures MOBI’s customers experience world-class service. Responsible for the Support Center, Implementation Team, and Logistics, she heads day-to-day and strategic support to some of the nation’s most innovative companies. She joined MOBI when its customer base expanded, and gladly took on new roles with varying responsibilities across the Operations team, which included supporting customers from the Public Sector to Fortune 100 Companies. Prior to MOBI, she was the District Customer Service Manager for Bed Bath & Beyond for central Indiana, where she was responsible for service levels, bridal and gift registry programs, and new hire orientation and training programs. She received her Bachelor’s degree in Biology from Franklin College.
Nanci lives in Avon with her husband (Scott), daughter (Abbie), and two sons (Zack and Avery). She fills her spare time with family activities, which include Cub Scouts, Awana, Glee Club, and various sports.