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eX Summit is coming to Seattle - April 25, 2019.

8:00am - 12:30pm at SURF Incubator

eX Seattle

After starting in Indianapolis, and expanding to Cincinnati, Minneapolis, Columbus, Philadelphia, and Phoenix, we’re coming to the Northwest!

War for top talent has never been fiercer. In order to attract AND retain highly engaged employees, companies must focus on their culture and employee experience as a differentiator to remain competitive. Influential business leaders from throughout the Seattle area will cover various employee experience topics (see agenda below).

Attendee Quotes

Amazing event. The presentations and stories deeply resonated with me. A lot of good insights and best practices to bring back to my company.
- eX Seattle participant – 2019
Thank you for a wonderful summit! It was a great learning experience and we look forward to listening to the Podcast.
- Theresa Chambers – Sr. Program Analyst, Employee Experience at Premera Blue Cross – 2019
I really enjoyed the eX Summit today! I learned a lot and have brought back some good ideas to our CHRO.
- LaQuita Hester – Sr Technical Leadership Recruiter at Getty Images – 2019
It was exciting to have so many passionate employee experience professionals in one room. What an amazing group to be able to present to.
- Elizabeth Gartner – Employee Experiences Leader at Microsoft – 2019
We found the event to be very valuable and are excited to bring some of the learnings to our other team members.
- Danya Cruver – Human Resources Business Partner at Unify Consulting – 2019
Thank you for the session today – it was great!
- Kari Cross – HR Transformation Program Manager at F5 Networks – 2019

Agenda

  • 7:50am – 8:05am:

    Light breakfast and networking.

  • 8:10am – 8:30am:

    “EXpresso Shot of HR Disruption”, by Stephan Vincent, Founder of eX Summit and eX Podcast.

    I’m sorry to tell you this, but the HR function the way you know it is dying.
    The point is that HR is going through a radical shift the same way the marketing function was disrupted 15 ago by data and digital transformation. Marketing today has nothing to do with what marketing was back then.
    Data driven insight, a focus on customer pain points, the development of strategies to engage with customers and to create personalized experiences will become the norm in the world of HR in the coming years. It’s already started!
    Whether you like it or not, change has come. It’s up to you to decide what you’re going to do with it.

  • 8:30am – 8:50am:

    “Leveraging Talent Data to Improve The Employee Experience”, by Chris Powell, CEO at Talmetrix.

  • 8:50am – 9:00am:

    Group Discussion.

  • 9:00am – 9:20am:

    “Curiosity: Empowering Your Own Employee Experience” by Elizabeth Gartner, Employee Experiences Leader at Microsoft.

    If we do not focus on employee experiences, companies will find themselves repeating history. Teams will revert to working in silos, innovation will decline, employee satisfaction will plummet, employees will leave, customer satisfaction will decrease, brands will deteriorate, and recruiting will become even more difficult. It starts NOW with YOU. Be curious enough to ask questions. Be bold enough to make decisions. Be an advocate for yourself and other employees’ experience.

  • 9:20am – 9:30am:

    Group discussion.

  • 9:30am – 9:50am:

    “Applying Open Source Concepts to Learning at Work”, by Sam Crumley, Vice President Employee Experience at Panopto.

    The concept of “open-source” — that is, software for which the original “source” code is made freely available for others to add on, modify, and improve  — radically changed the way software is developed, and has played a large part in enabling the technology boom we see around us today.

    But the open-source idea isn’t just for software engineers. Some of the core ideas associated with open-source approaches can offer interesting new directions for L&D teams too.

    As decentralization, openness, sharing, and collaboration become the new norm in many organizations, the idea that anyone can share their expertise broadly, and that individuals and teams can access and build on each other’s know-how perfectly encapsulates this concept of ‘open-source learning.’

  • 9:50am – 10:00am:

    Group discussion.

  • 10:00am – 10:15am:

    Networking. Break – snacks.

  • 10:15am – 10:35am:

    “Employee & Customer Experience – Connected & Activated.”, by Angela R. Howard, Director Talent Management & Culture at Kaiser Permanente.

    Learn how Kaiser Permanente – Washington (KPWA) is taking a unique and intentional approach to join up their member/patient experience with the employee experience. Join KPWA in discovering the power in partnership to tackle getting to the minds and hearts of our most important assets. Attendees will walk away with real tactics around “landing the plane” on customer experience and cultural transformation.
    You will learn:
    – How to build a deeper emotional connection between the customer and employee
    -How to build the right capability for employees to internalize and personalize what great service looks like through daily connections
    – How to get past “training” and pull down the barriers of cultural change.

  • 10:35am – 10:45am:

    Group discussion.

  • 10:45am – 11:05am:

    “Creating Meaningful Channels for Employee Engagement”, by Rebekah Bastian, Vice President of Community & Culture at Zillow Group.

    Creating opportunities for employees to get involved with company culture can have a powerful impact on employee experience. But there is also the risk of creating confusion when too many engagement channels are present, especially when they are driven by multiple teams and initiatives. Rebekah Bastian, VP of Community & Culture at Zillow Group, will talk about her experience with examining a wide array of employee engagement channels, finding ways to simplify and improve up on them, and helping employees to understand how they can get involved.

  • 11:05am – 11:15am:

    Group discussion.

  • 11:15am – 12:15pm:

    Panel discussion: “How to build a culture of feedback, candor and empowerment.”

    Panelists are Lara McLeod (Equity & Belonging Pathways Program Manager at Zillow Group), Amy Strande (Employee Experience Director at Microsoft), Lyndi-Paige Pyle (Managing Director, Pacific Northwest at O.C. Tanner), Lindsay Bousman (Senior Director, Talent Management at Expedia Group). Moderator is Laura Grealish (Author of “Feedback (and Other Dirty Words): Why We Fear It, How to Fix It”, and Executive Leadership Consultant at PeopleFirm).

  • 12:15pm – 12:25pm:

    Closing remarks, by Stephan Vincent.

Interested in becoming a sponsor? Email us at svincent@exsummit.com