Companies now have to think of themselves as employment brands if they hope to attract and retain talent.
According to the Gallup report, only 30% of US employees feel engaged on their workplaces. Employee disengagement costs the U.S. $450 billion to $550 billion annually.
It’s a fairly basic concept, and we all (allegedly) get it: engaged employees are good for business. But why aren’t we acting on it?
There’s been a lot of focus over the past decade on the user experience (UX) and customer experience (CX), for good reasons. Yet, companies have failed to focus on their most important assets, their employees.
Employees are the first ambassadors of a brand. Engaged employees foster innovation, deliver higher customer service, bring creativity; in short they are more productive.
eX Summit brings a different lens to the employee experience: a brand and CX angle, rather than a traditional HR angle.
If you would like to go deeper in the eX discussion, listen to eX Podcast.
eX Summit and eX Podcast strive to be the place to debate, discuss and share best practices on the key components that foster employee engagement and strengthen company culture; and to spark the conversation on how to create positive employee experiences.
Interested in becoming a sponsor? Email us at firstname.lastname@example.org
My personal mission: disrupt the status-quo and help organizations find their unique way to differentiate themselves from the pack.
By nature, I am an explorer, excited by things I haven’t seen before, people I haven’t met before. Whereas others may be intimidated by the unfamiliar or unknown, I am intrigued by it. It fires up my curiosity and stimulates my senses. Change is an opportunity, not a threat or a fatality.
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